Technical Abuse Policy
Last updated: January 2025
Fjellride is committed to providing a secure, reliable, and fair experience for all of our users. To maintain the integrity of our platform, we do not tolerate technical abuse of any kind.
This policy outlines behaviors and activities that are prohibited when using Fjellride's services, systems, or network.
Prohibited Technical Activities
The following activities are strictly prohibited:
Unauthorized access
Attempting to gain access to any part of the Fjellride platform, systems, or user data without proper authorization.
Service disruption
Interfering with or disrupting the integrity or performance of our services, including Denial of Service (DoS) or Distributed Denial of Service (DDoS) attacks.
Automated abuse
Using bots, scripts, or crawlers to send requests, scrape content, or otherwise interact with our services in a way that exceeds reasonable use or violates our terms.
Account misuse
Creating or using fake accounts, impersonating users, or engaging in any activity intended to deceive or mislead.
Security testing without permission
Conducting penetration testing, vulnerability scanning, or any form of security testing without prior written approval from Fjellride.
Malware or malicious code
Uploading or distributing content that contains viruses, worms, trojans, or any other form of malicious software.
Email or API abuse
Misusing Fjellride's APIs or email systems to send spam, phishing attempts, or excessive requests that degrade platform performance.
Excessive load
Generating unreasonable load on our systems in a way that impacts other users or the stability of our services.
Reporting Technical Abuse
If you suspect or encounter technical abuse on our platform, please report it to us immediately.
Email: hello@fjellride.se
Include as much detail as possible, including logs, URLs, IP addresses, and timestamps to help us investigate quickly and effectively.
Consequences of Violation
Violations of this policy may result in:
- Immediate suspension or termination of accounts involved
- Blocking of offending IP addresses or traffic sources
- Legal action where applicable
- Notification to appropriate law enforcement authorities
Contact
For questions about this policy, please contact us at hello@fjellride.se.